Analytical Contract Lab Providing Particle Size and Characterization Testing Services

PTL Receives ACIL Customer Quality Service Award

The American Council for Independent Laboratories (ACIL) has announced Particle Technology Labs as a recipient of the ACIL Customer Quality Service Award for 2019. This is PTL's seventh consecutive year in qualifying for this award.

The ACIL Customer Quality Service award program was developed in 1996 to recognize laboratories with exemplary quality performance. This program provides users with a mechanism for evaluating testing laboratories. Participants are committed to ensuring the integrity of data, meeting customer's quality needs and setting the standards of performance for the testing laboratory industry.
 
To participate in the program, laboratories must distribute satisfaction surveys to customers, maintain proof of an annual ethics-training program and an early detection system for questionable analytical practices, and submit a signed code of ethics. The Customer Quality Service Award participants demonstrate that they are proud of the quality they achieve and always operate with customer service as a top priority.
 
We are pleased to once again successfully qualify into this program. Thank you to all our customers who provided honest feedback regarding our particle characterization services. 
 
For more information about this award, or for any of the services offered at PTL, please visit our website at http://particletechlabs.com or contact us at (630) 969-2703.


Some comments from our customer satisfaction surveys include:

"A responsive, well-coordinated team."

"I've been working with PTL for five years now, and I have always received great customer service."

"PTL is an excellent lab to work with!"

"I have been thorougly impressed by the performance of the PTL team and organization since day 1!"

"Consistently excellent performance."
 
"PTL delivers on their commitments on timing and will beat the time if possible."

"I wish every lab operated like PTL."

PTL ISO/IEC 17025:2017 Accreditation Complete

Particle Technology Labs, the premier particle characterization service laboratory and advisory company is pleased to announce a change in accreditation status from ISO/IEC 17025:2005 to the most updated ISO/IEC 17025:2017 criteria. From the ISO.org website, “In order to reflect the latest changes in market conditions and technology, the new edition of the standard encompasses the activities and new ways of working of laboratories today. It covers technical changes, vocabulary and developments in IT techniques and takes into consideration the latest version of ISO 9001 on quality management.”
 
ISO/IEC 17025 is an internationally recognized quality standard for calibration and testing laboratories. Accreditation to this standard asserts that the laboratory is competent to conduct specific testing as detailed on the certificate of accreditation. For an organization to be ISO 17025 accredited, its facility must undergo a rigorous independent assessment which evaluates the quality management system, training practices, testing programs, and instrument maintenance processes.
 
 
This accreditation assures PTL customers that laboratory operations, personnel training, equipment calibration, maintenance, and operation and quality assurance systems are in compliance with ISO/IEC 17025:2017 requirements.
 
 
 
“Particle Technology Labs is dedicated to providing the highest quality service to our customers. One way that we do this is to continually improve and build upon our laboratory practices and quality systems. Securing this accreditation is only a part of the commitment that we keep to our customers, providing the best value and highest standards in particle characterization services.” 
 
– Richard J. Karuhn, President
 

The International Organization for Standardization (ISO) is an independent, non-governmental international organization that provides “requirements, specifications, guidelines or characteristics that can be used to ensure that materials, products, and services are fit for their purpose.”(1)  To visit ISO online, click here:https://www.iso.org/home.html.
 
 
 
Particle Technology Labs is a proven cGMP (current Good Manufacturing Practices) compliant laboratory, in accordance with 21 CFR, Part 210 and 211. Our facility is FDA registered and inspected, and we host over 30 audits per year from the world’s largest pharmaceutical companies. We are DEA licensed and approved to handle Schedule II through V controlled substances. We also maintain an ATF permit for analyzing pyrotechnics. To visit Particle Technology Labs online, click here: https://particletechlabs.com/.
 
 
 
 
 
  1. Retrieved from https://www.iso.org/standards.html

PTL Now Conducting Analyses for Hemp Derived CBD Oil and Emulsions Containing ≤0.3% THC

Particle Technology Labs is now conducting analyses for hemp derived CBD oil and emulsions containing ≤0.3% THC.

Bioavailability, efficacy, and stability are just some characteristics of food and drug formulations that are attributed to specific particle size. At PTL, dynamic light scattering, nanoparticle tracking analysis, and zeta potential are characterization techniques being used to determine particle size and stability in CBD products, specifically those in the nanoparticle range.

For more information, or a quotation for particle analysis on CBD or other material, please contact us.

Particle Technology Labs Earns Better Business Bureau Accreditation

Becoming an Accredited Business with the Better Business Bureau is an honor not accorded to all businesses; because not all businesses meet eligibility standards. Particle Technology Labs is pleased to announce today that it has met all BBB standards and is now an Accredited Business.

“Accreditation in the BBB is by invitation only,” says Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and Northern Illinois. “And only those businesses that meet our high standards, and pass the review process are approved by our Board of Directors.”

As with all businesses that are accredited by the BBB, Particle Technology Labs has committed to the BBB Code of Business Practices.  The Code is a comprehensive set of policies, procedures and best practices on how businesses treat consumers. These standards call for building trust, embodying integrity, advertising honestly and being truthful. Bernas adds, “To maintain their Accreditation a business must be transparent, honor their promises, be responsive to their customers, and safeguard their privacy.”

“We are proud to be a BBB Accredited Business,” said Richard J. Karuhn, President and CEO of Particle Technology Labs. “From its inception, PTL has been committed to excellence in particle characterization while providing outstanding customer service to each and every one of our clients. Our achieving BBB Accreditation exemplifies that goal.”

Particle Technology Labs has been in business for 27 years offering businesses the best in particle size and characterization contract laboratory services. “We are a values-driven organization.  To us, this means continuously delivering business value to our clients by providing comprehensive and innovative solutions, excellent customer service, expert knowledge in the field of particle technology, and a commitment to analytical integrity,” said Richard J. Karuhn.

For more information, please visit us online at Particletechlabs.com, or phone us at (630) 403-0099.  

About the Better Business Bureau: As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims, online business practices and charitable organizations. BBBs develop and issue reports on businesses and nonprofit organizations and encourage people to check out a company or charity before making a purchase or donation.

Particle Technology Labs Announces the Installation of our Newest Image Analysis Instrument, the Malvern Morphologi 4-ID

Particle Technology Labs announces the installation of our newest image analysis instrument, the Malvern Morphologi 4-ID. This instrument will provide the same advanced particle size and shape image analysis as our G3S, however the 4-ID has the added capability to chemically identify particles using Morphologically Directed Raman Spectroscopy (MDRS).

For more information, click here.